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Terms of Service Privacy Policy
Terms of Service

TERMS OF USE

The following terms and conditions govern all use of the elemetrik.co web portal and all the products and services offered by Elemetrik, including but not limited to the website and all digital applications offered by Elemetrik (collectively referred to as the Site).

The Site is owned and operated by Elemetrik Ltd. (“Elemetrik”). The Site is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Elemetrik’s Privacy Policy) and procedures that may be published from time to time on this Site by Elemetrik (collectively, the “Agreement”).

TERMS

Please read this Agreement carefully before accessing or using the Site. By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site or use any services. The materials contained in this web site are protected by applicable copyright and trade mark law.

CLIENT AREA ACCOUNT

You are responsible for maintaining the security of your customer account module, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must immediately notify Elemetrik of any unauthorized uses of your account or any other breaches of security. Elemetrik will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

CONTRIBUTION TO WEBSITE

If you leave comments anywhere on the Site, post material to the Site, post links on the Site, or otherwise make (or allow any third party to make) material available by means of the Site (any such material, “Content”), you are entirely responsible for the content of, and any harm resulting from that Content. That is the case regardless of whether the Content in question constitutes text, graphics, audio, or computer software. By making Content available, you represent and warrant that:

  • Downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party
  • You have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms
  • The Content does not contain or install any viruses, worms, malware, trojan horses or other harmful or destructive content
  • The Content is not spam, is not machine or randomly generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third-party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing)
  • The Content is not pornographic, libelous or defamatory, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party. By submitting Content to Elemetrik for inclusion on our Site, you grant Elemetrik a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content for the purpose of displaying, distributing, promoting, marketing or any other lawful use.

Without limiting any of those representations or warranties, Elemetrik has the right (though not the obligation) to, in Elemetrik’s sole discretion (i) refuse or remove any content that, in Elemetrik’s reasonable opinion, violates any policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Site to any individual or entity for any reason, in Elemetrik’s sole discretion. Elemetrik will have no obligation to provide a refund of any amounts previously paid under these circumstances.

WHAT INFORMATION DO WE COLLECT?

We may collect personally identifiable information from you in a variety of ways, including through online forms for requesting demo or callback and other instances where you are invited to volunteer such information, including, but not limited to, when you register on our site or subscribe to our newsletter. For such activities, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or other information.

WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used to personalize your experience, improve our website, improve customer service, process transactions and send periodic emails. The email address you provide for order processing will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and only accessible by those authorized with special access rights to such systems and are required to keep the information confidential.

RESPONSIBILITY OF WEBSITE VISITORS

By operating the Site, Elemetrik does not represent or imply that it endorses any or all of the contributed content, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, trojan horses, and other harmful or destructive content. The Site may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. Elemetrik disclaims any responsibility for any harm resulting from the use by visitors of the Site.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except to provide products or services you’ve requested. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

COPYRIGHT INFRINGEMENT

As Elemetrik asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by the Site violates your copyright, you are encouraged to notify Elemetrik immediately. Elemetrik will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. In the case of a visitor who may infringe or repeatedly infringes the copyrights or other intellectual property rights of Elemetrik or others, Elemetrik may, in its discretion, terminate or deny access to and use of the Site. In the case of such termination, Elemetrik will have no obligation to provide a refund of any amounts previously paid to Elemetrik. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

DO WE USE COOKIES?

Yes, we use cookies (which are small pieces of information that your browser stores on your computer’s hard drive) to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

THIRD PARTY LINKS

Our site may contain links to third party sites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

INTELLECTUAL PROPERTY

This Agreement does not transfer from Elemetrik to you any Elemetrik or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Elemetrik. Elemetrik logo, and all other trademarks, service marks, graphics and logos used in connection with Elemetrik, or the Site are trademarks or registered trademarks of Elemetrik or Elemetrik’s licensors. Other trademarks, service marks, graphics and logos used in connection with the Site may be the trademarks of other third parties. Your use of the Site grants you no right or license to reproduce or otherwise use any Elemetrik or third-party trademarks.

CHANGES

Elemetrik reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Site following the posting of any changes to this Agreement constitutes acceptance of those changes. Elemetrik may also, in the future, offer new services and/or features through the Site (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.

TERMINATION

Elemetrik may terminate your access to all or any part of the Site at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement you may simply discontinue using the Site. Notwithstanding the foregoing, if you have a client account, such account can only be terminated by Elemetrik if you materially breach this Agreement and fail to cure such breach within 14 (fourteen) days from Elemetrik’s notice to you thereof; provided that, Elemetrik can terminate the Site immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

DISCLAIMER OF WARRANTIES

The Site is provided “as is”. Elemetrik and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Elemetrik nor its suppliers and licensors, makes any warranty that the Site will be error free or that access thereto will be continuous or uninterrupted.

LIMITATION OF LIABILITY

In no event will Elemetrik, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement or substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the amount paid by you to Elemetrik under this agreement. Elemetrik shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law. Elemetrik shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the services and products offered on this site, or the performance of the services and products.

GENERAL REPRESENTATION AND WARRANTY

You represent and warrant that (i) your use of the Site will be in strict accordance with the Elemetrik Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from India or the country in which you reside) and (ii) your use of the Site will not infringe or misappropriate the intellectual property rights of any third party.

INDEMNIFICATION

You agree to indemnify and hold harmless Elemetrik, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Site, including but not limited to your violation of this Agreement.

MISCELLANEOUS

This Agreement constitutes the entire agreement between Elemetrik and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Elemetrik, or by the posting by Elemetrik of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Site will be governed by the laws of Ireland. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; Elemetrik may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

CHANGES TO OUR TERMS AND POLICIES

From time to time we may make adjustments to this policy. Changes will be made at our sole discretion. Site’s users are encouraged to check this policy for such changes. Your continued use of this site following changes to this policy constitutes your acceptance of the changes.

CONTACTING US

Any questions about this policy should be addressed to us via support@elemetrik.co

These terms of service have been last modified on 1st December, 2020

Reviewed on 30 October, 2024

 

Privacy Policy

PRIVACY POLICY

At Elemetrik, we value your privacy. Regardless of whether you are a customer, a visitor to our websites or a user of one of our applications, protecting your privacy is important to us and is a responsibility that we take very seriously.

This Privacy Policy governs the manner in which Elemetrik Limited (hereafter referred to as Elemetrik) collects, uses, maintains and discloses information collected from you according to generally accepted privacy principles and further provides information about your data privacy rights. For the purposes of this Policy, any reference to “Site” is a reference to all the products and services offered by Elemetrik, including but not limited to the website and all digital applications offered by Elemetrik.

Please read this Privacy policy before using the site or submitting any personal information. By using this website, you are accepting Elemetrik’s practices described in this Privacy Statement.

PERSONAL INFORMATION

“Personal information” shall mean and include all of the information that will be related to and/or help identify an individual (Name, Employee ID, Email, Phone number or any other information required to contact the User and any relationship information that help us in providing services as agreed under a Contract).

We may collect and process your personal information, where there is a legal basis and / or legitimate reason, with your required consent, both directly and indirectly; (i) to provide service(s) agreed with you through commercial contracts, (ii) managing your account within our applications, (iii) to verify your identity or to perform any other authentication that we need to provide service(s), (iv) to provide the services to you that you have requested including processing transactions, (v) to enable third parties to perform services or functions on our behalf, for example where this is necessary to process a transaction or provide services, (viii) to comply with applicable laws and regulations.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our applications. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

If Elemetrik wishes to use your Personal Data for any purpose not covered by this Privacy Statement, then we will provide you with a new notice explaining this new use before the commencement of the processing and setting out the relevant purposes and processing conditions. Where the new purpose is not compatible with the original purpose, for which processing of personal data was carried out, we will seek your prior express consent to the new processing.

 

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and affiliates for the purposes outlined above. We may use third party Cloud infrastructure and other service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or other transactional emails. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

RETENTION OF PERSONAL INFORMATION

Elemetrik may keep your personal data for no longer than the reasonably necessary retention periods for to provide our services or until we fulfil our obligation towards further to the legitimate reasons for processing the Personal information and/or as per GDPR. We follow a destruction policy to make sure that your personal data is safely and completely removed from our services or retained only in anonymized form when necessary.

INDIVIDUAL’S RIGHTS UNDER GDPR AND GENERALLY ACCEPTED PRIVACY PRINCIPLES

Individuals who are data subjects belonging to any region within the European Union have certain rights under the GDPR and other individuals have similar rights under generally accepted privacy principles. They are described below:

YOUR RIGHTS

Right to access – Right to request a copy of your Personal information we may hold and receive a copy of it. Further to a copy, you may seek the reason and how we collect and process your Personal Information.

Right to rectify– You have the right to request any part/whole of your Personal information to be rectified, amended and updated where it is incomplete or inaccurate.

Right to be forgotten– You have a right to seek your Personal information to be erased when the purpose for which we collected and processed your Personal information is no longer necessary or you expressly withdraw your consent or if you find your Personal information processed for any illegitimate reasons or in case you object to any of our direct marketing approaches.

Right to data portability– You have the right to request to transfer your Personal Information to any other data controller.

Right to restrict processing– You have a right to restrict us from continuing to process your Personal information where there is a dispute in relation to the accuracy of your personal data or when your Personal information has been processed unlawfully.

Right to object to processing– You have a right to object us from a processing of your Personal Information, where we process your Personal information, not for any legitimate reasons/purposes, where we may employ automated decision making or when we process your Personal information for direct marketing.

REACH OUT TO EXERCISE YOUR RIGHTS

For exercising any of your above-mentioned rights, raise your complaints or contact us at privacy@elemetrik.co. All your complaints lodged at this email ID will be brought to the attention of our Data Protection Officer. In the course of exercising any of your rights, apart from the aforementioned, you have the right to register your complaint to the data privacy supervisory authority in your Country/place of work.

CHANGES TO PRIVACY STATEMENT

Any of these practices may be changed, but these changes will be updated in the Privacy Statement and such changes will apply after you duly become aware of the changes. You are encouraged to read our Privacy Statement whenever you visit this website to be aware of any changes.

CONTACT DETAILS OF NEEYAMO AND DATA PROTECTION OFFICER

If you have any query regarding our Privacy Statement, wish to register a complaint or exercise any of your rights as describes above, please contact us at privacy@elemetrik.co

Last Updated on:  December 01, 2020

Reviewed on 30 October, 2024

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